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Creating an online form is the most crucial part of marketing your business online after building your site. You have to keep in mind that your goal is to strengthen your relationship with your customers and clients. The key to do so is through good communication. Picture this, a visitor, who can be a potential customer for your business, checks on the product or service that you have offered. He got interested on it and wanted to sign up and order. Unfortunately, he could not find any contact or order form, not even an online survey form where he could fill out. So, he closes the page and checked on the competitor's instead. Do you see the importance of having an online form added to your site?